Service Rep Eric, at Las Vegas, NV Fairway on Sahara didf an exceptional job in responding to my needs and made every effort to ensure my satisfaction on this visit. I had an 11:00 a.m. appointment. I showed up an hour early and he accepted my vehicle. Due I guess to vehicles turned in prior to mine, it took over 4 hours just to get a diagnosis to me. He did arrange a loaner for me to use, but I was not satisfied with the written criteria to effect the loaner agreement. He did arrange transportation round trip to a restaurant for me which was greatly appreciated. The work was good, the explanation of why my vehicle needed new brake pads and almost a rotor felt like extreme B/S. Time from turn-in to completion was exceedingly long, and for that reason alone, I could not rate my experience any higher.
Thomas M.LAS VEGAS,NV
We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.
Fairway Chevrolet Truck Mega Store